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Account Owners Can Now Add Users

Empower Your Team with Role-Based User Management

We are thrilled to unveil a highly anticipated and frequently requested enhancement to your account management experience. Responding to the overwhelming demand from our valued customers, 101domain now empowers account owners to create robust, role-based users for their accounts. This revolutionary feature is designed to fundamentally transform how you and your team collaborate, boosting efficiency while diligently upholding the paramount security standards you’ve come to expect from 101domain.

In today’s dynamic business environment, effective team collaboration is not just a luxury; it’s a necessity. Managing a portfolio of domain names and associated services often requires input and actions from various departments, each with distinct responsibilities. Previously, many organizations resorted to sharing a single account login, a practice that, while common, invariably introduced a multitude of operational and security challenges. Issues like forgotten passwords, unauthorized access, and accountability gaps were persistent headaches, often leading to critical delays and potential vulnerabilities.

Imagine a scenario where the crucial domain manager departs the company or is away on an urgent vacation. Suddenly, the accounting department desperately needs access to an invoice for compliance, or the technical team requires immediate DNS updates. With a shared login, this situation quickly escalates into a frantic search for credentials, jeopardizing critical business operations and creating unnecessary stress. Our new role-based user system directly addresses these pain points by assigning each team member their unique username and password. This ensures secure, personalized access to precisely the tools and information relevant to their specific role, fostering a more organized, secure, and productive workflow.

The core advantage of this sophisticated user management system lies in its granular control over permissions. The functionality and scope of each user account are precisely dictated by the role type selected by the account owner. This means your team members will only have access to the specific tools they need to perform their duties effectively, and crucially, none of the tools they don’t. This principle of “least privilege” not only simplifies the user interface for individual team members but also significantly enhances overall account security, minimizing the risk of accidental errors or malicious activities.

Empowering Account Owners: Comprehensive User Management FAQs

As the primary account holder, you maintain complete control over who accesses your 101domain account and what actions they can perform. This section provides a detailed guide to managing your new role-based users, ensuring you can efficiently set up, modify, and secure your team’s access.

Getting Started with User Management: The Central Hub

All user management actions begin from a central panel. To navigate there, please follow these initial steps:

  1. Log in to your 101domain account using your owner credentials.
  2. From the drop-down menu located under your username in the top right corner, select “My Account.”
  3. Within the “My Account” section, click on “Manage Users” to access your dedicated user management panel.

Once you are in the “Manage Users” panel, you will find a comprehensive overview of all existing users and the options to perform various administrative tasks. The following FAQs detail specific actions you can take from this central hub.

Account owners can now create account users GIF, demonstrating the steps to access the Manage Users panel.

How do I create a new user for my account?

Adding new team members to your account is a straightforward process designed for efficiency. From the “Manage Users” panel:

  1. After navigating to the Manage Users panel (as described above), locate and click the button or link to “Create New User.”
  2. You will be prompted to enter essential details for the new user, such as their name and email address.
  3. Crucially, you will need to select the appropriate role type for this user (e.g., Finance, Technical, Admin). This choice will define their permissions and access levels.
  4. Review the entered information and confirm the creation. An invitation or temporary login details will typically be sent to the new user’s email address, guiding them through the setup of their individual login credentials.

How do I enable a user account?

Enabling a user grants them active access to the account based on their assigned role. This is useful for reactivating previously disabled users or ensuring newly created users can log in.

  1. Once in the Manage Users panel, you will see a list of all current and pending user accounts.
  2. If the user has already been created, there will be an intuitive toggle switch conveniently located next to their name. Simply click this toggle to change its status to “Enabled.”
  3. Alternatively, you can click on a specific user’s name to open their detailed edit settings. Within these settings, you will also find a prominent toggle or option to enable the user account. Confirm your selection to activate their access.

How do I disable a user account?

Disabling a user revokes their access to your 101domain account without permanently deleting their profile. This is ideal for temporary suspensions, leaves of absence, or when an employee changes roles and their current access needs to be restricted immediately.

  1. From the Manage Users panel, locate the user whose access you wish to suspend.
  2. Similar to enabling, there will be a clear toggle switch next to their name. Click this toggle to switch its status to “Disabled.” Their access will be immediately revoked.
  3. You can also click on the user’s name to enter their edit profile. Here, an identical toggle or option to disable the user account will be available. Select this option and confirm to restrict their access.

How do I change permission settings for a user?

Adjusting user permissions is essential as team roles evolve or as project requirements change. This allows you to fine-tune what each user can see and do within your 101domain account, upholding the principle of least privilege.

  1. Access the Manage Users panel.
  2. Locate the specific user whose permissions you need to modify and click on their name to open their comprehensive edit user settings page.
  3. On this page, you will find options to change their assigned role or adjust granular permissions within their current role. Carefully review the available permissions and make the necessary selections.
  4. Once all changes have been made, ensure you click the “Save Changes” button to apply the new permission settings effectively.
Account owners can edit user permissions and roles.

How do I delete a user permanently?

Deleting a user permanently removes their profile and all associated access from your 101domain account. This action should be taken with care, typically when an individual no longer requires any form of access and their historical data is no longer relevant for account purposes.

  1. Navigate to the Manage Users panel.
  2. Click on the name of the user you intend to delete to open their edit user settings.
  3. Within the edit settings, locate and click the “Delete User” button, often found at the bottom of the page.
  4. A confirmation prompt will appear, asking you to check a box to explicitly confirm that you wish to permanently delete this user. This step is a crucial safeguard against accidental deletions.
  5. After checking the confirmation box, click the final “Delete” button to complete the process. The user will be irrevocably removed from your account.

How do I reset 2-factor authentication for a user?

For enhanced security, only the primary account owner has the authority to reset Two-Factor Authentication (2FA) for any user. This is a critical security measure, typically required if a user loses their 2FA device or encounters issues logging in due to 2FA complications.

  1. From the Manage Users panel, click on the user’s name to access their detailed edit settings.
  2. Within the user’s settings, locate the link or button labeled “Reset Two Factor Authentication.”
  3. Clicking this link will trigger a confirmation window. You will need to check a box to confirm your intention to reset 2FA for this user.
  4. Finally, click the “Reset” button. The user will then be required to set up their 2FA again upon their next login, ensuring their account remains secure.

How do I reset security questions for a user?

Similar to 2FA, only the account owner can reset security questions for a user. This feature is vital if a user forgets the answers to their security questions, which are often used as a fallback for account recovery or specific verification processes.

  1. Navigate to the Manage Users panel and click on the user whose security questions need resetting to open their edit user settings.
  2. Find the link or button titled “Reset Security Questions.”
  3. A confirmation box will appear, requiring you to check it to confirm that you want to reset the security questions for the chosen user.
  4. After confirmation, click the “Reset” button. The user will then be prompted to establish new security questions and answers during their subsequent login attempt, restoring their account’s recovery options.

Understanding User Permission Roles: A Guide to Effective Delegation

To assist you in determining the most suitable access level for each new user, we have meticulously crafted a comprehensive guide to user permission roles. This framework ensures that every team member receives precisely the access required for their duties, aligning perfectly with modern security best practices and operational efficiency.

For instance, a user assigned Finance permissions will gain access to all essential functions an accounting team needs: paying invoices, downloading billing history, adding and managing payment methods, and reviewing financial statements. Conversely, they will not be able to modify DNS settings or change domain ownership details, safeguarding critical operational aspects of your domains.

Beyond Finance, the system offers various pre-defined roles, each tailored to common organizational functions:

  • Account Owner: The highest level of access with full control over all domains, billing, security settings, and user management. This role should be reserved for the primary decision-makers.
  • Registrant: Provides access to update domain registrant contact information, crucial for legal compliance and communication.
  • Admin: A broad administrative role, often suitable for senior team members who need to manage domains, contacts, and some basic services, but without the ability to manage other users or alter core account security.
  • Developer: Ideal for technical teams, granting access to DNS management, API keys (if applicable), and other technical configurations without exposing financial or ownership details.
  • Technical: Similar to Developer, but might have a more limited scope, focusing specifically on DNS, nameservers, and technical contact updates.
  • Billing: Concentrates solely on financial transactions, allowing the user to view invoices, manage payment methods, and make payments without access to domain configurations.
  • Support: Designed for internal support teams, enabling them to view domain details, service statuses, and potentially open support tickets, but with no modification capabilities.

The profound benefit of implementing these granular user roles is twofold: it creates a remarkably simplistic and user-friendly experience for each team member, as their interface is tailored to their specific tasks, free from irrelevant clutter. More importantly, it helps ensure that there are no inadvertent disruptions to the performance or security of your valuable domain names and other services. Accountants shouldn’t need to be IT experts to pay a bill, nor should developers have access to sensitive financial records. By compartmentalizing access, you drastically reduce the risk of human error and fortify your account’s defenses.

Detailed view of account owner user roles and their associated permissions.

At 101domain, security remains our unwavering top priority. To ensure your account always maintains the highest level of protection, all critical changes related to user accounts, including creation, deletion, and permission adjustments, must be initiated and approved by the primary account owner. This centralized control reinforces accountability and minimizes unauthorized modifications.

We are genuinely optimistic that the introduction of these robust role-based users will significantly enhance team collaboration, streamline your operations, and transform domain management into an enjoyable and hassle-free experience for your business, regardless of its size or complexity. As always, your insights are invaluable to us. We profoundly appreciate any feedback you may have. Should you have innovative ideas for new features or suggestions for improving existing ones at 101domain, please don’t hesitate to share your thoughts by emailing us directly [email protected]. We are committed to continuously evolving our platform to better serve your needs.